cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

How to determine if Nest Power Connector is working

Sierreone
Community Member

Just wondering how to determine if the Nest Power Connector is installed and functioning correctly. I had a technician install it and now want to run a check for functionality. Online source indicate to run Settings/Equipment/Power Connector/ Power test but I don’t see that option in my Nest app. Are there other methods to confirm functionality of the Power Connector 

1 REPLY 1

tajennifer
Community Specialist
Community Specialist

Hi Sierreone,
 
Thanks for posting. I understand that you want to determine the functionality of your Nest Power connector. In this case, you can try the following steps on the Nest thermostat itself: 

 

The status should be “Detected” after the power test. 

  1. Make sure your thermostat is set to Off mode. 
  2. On your Nest thermostat, select Settings > Equipment. 
  3. Select Power Connector > Power Test.
  4. Wait for the power test to finish, and then select Done.
  5. To confirm, select Settings > Equipment > Power Connector > Power Status. 
  6. The screen should now read “Nest Power Connector Detected.”

 

Please keep me posted and let me know how that goes. I'll be waiting for your response.
 
Best regards,
Jenny