cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

How to recover control from Google

nrj101
Community Member

‎12-09-2021 08:34 AM

Nest Thermostat Question How to  recover control from Google

 

How do I recover my Nest account now that Google has hijacked it?

The account was  migrated to a google account but I cant remember which account of password used.

Trying to log into  my old account. system rejects password but no option for reset! Only Google log in circle jerk

Removed  and reloaded app but Google still in control.

What do  I  need to do too get control  back ?  Reloading App doesn't  work

0 Kudos
Reply
1 REPLY 1

rhadow
Community Member

‎12-16-2021 08:57 AM

I never had a Nest account.  Nevertheless, the app assumes I did.  Inside the Nest app, I log in to Google using gmail just fine.  Then the system askes for Nest credentials, which I never had.  Now I am stuck too.  It's not apparent that anyone from Google looks at this forum, so we might just be stuck.

0 Kudos
Reply