10-25-2022 05:48 AM
Same as this earlier thread https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-Humidity-Reading-Incorrect/m-p/211522/p... which has been locked which numerous people have called out. This seems to be an issue with the firmware update which has changed the sensor to give a reading which is 10 pts higher than what it should be. For example, if other humidity sensors in home state the humidity is 53%, then Nest thermostat says it is 63%. I have done the suggestions of resetting, removing and putting back on, replacing the unit entirely etc. already.
11-02-2022 05:30 AM
Hello nestseattle,
I'm sorry for the late reply. It appears that you've exhausted all the possible steps on your end. Let's sort this out.
Going over the steps here might help:
Please let us know how it goes.
Best regards,
Mark
11-05-2022 07:13 AM
Hi there,
I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — I'd like to make sure everything is working.
Best regards,
Mark
11-06-2022 10:49 AM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Mel