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I am confused on what I am safe buying.

HmmmYeah
Community Member

I'm reading Google is discontinuing Nest products. So I'm assuming Google's thermostat won't be around long?  I read where Google says it's too hard to update hardware, software incompatibility so they are just discontinuing all the home products. Is this true?  

5 REPLIES 5

CoolingWizard
Platinum Product Expert
Platinum Product Expert

I do not believe the statement that you will receive because I am a Nest pro and a Google pro and they did not give us any information like that during our monthly web trainings.  Perhaps what you received was a spam message or something from somebody else trying to make things worse.

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.
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MplsCustomer
Bronze
Bronze

@HmmmYeah 

On April 8, 2023, Google Nest announced they will be discontinuing support for Nest Secure devices (starting 4/8/2024), the 10-year-old Dropcams (starting 4/8/2024) and the "Works with Google" capability (starting 9/29/2023), with some options to help customers who are losing that support:

https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nes...

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, CoolingWizard and MplsCustomer!

Hey there HmmmYeah,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

Jenelyn_O
Community Specialist
Community Specialist

Hi folks,

 

Checking if you still need help. Please let us know, as we'll be willing to assist you further. 

 

Thanks for your help, @CoolingWizard, @MplsCustomer, and Jeran.

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hey HmmmYeah,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

 

Thanks,

Jenelyn