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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22668 Views
  • 0 replies
  • 7 kudos

Nest Pro will not heat correctly

Nest Pro will not heat correctly. You set to 75 (quite cold hear) and it shows 1.5+ hours to heat. Will not actually heat up past 69 or so. You have to keep resetting the system to get it to heat. Followed other posters suggestions and reset to facto...

PLWY777 by • Community Member
  • 790 Views
  • 3 replies
  • 1 kudos

Resolved! Nest Thermostat App History

Just curious in the Nest Thermostat App where you can look at your history to see how long and at what times you furnace has run. When it shows that the furnce ran for 3.5 hours on a certain day, is that with the furnace running and heating or does t...

Nest Temperature Sensor reporting 32 degrees

I bought a Nest 3rd Gen thermostat and a Nest Temperature Sensor, and installed both over Christmas. However, shortly after pairing it to the thermostat, the Nest Temperature Sensor is now showing 32 degrees F according to the Nest app. A connectivit...

agray4141 by • Community Member
  • 15518 Views
  • 27 replies
  • 3 kudos

Can’t add thermostat to app

Hi I used to have my thermostat added to my Nest app and it was working perfect but I changed my phone, I got the Nest app and all of a sudden I can’t manage my thermostat on my app, seems to be not added. . I tried to add it and I followed the steps...

Lost network connection

The Nest has been working fine upto a week or so ago when it came up with a message for no network connection. I tryed to have it search for a network and it keeps coming back with none detected. I usually have at least 2 or 3 networks available to m...

Oft013 by • Community Member
  • 326 Views
  • 0 replies
  • 0 kudos

Heat link dead

Heat Link is dead no lights but checked & there is voltage. Have run through all checks & suggestions as per other messages but no luck. Is there a way of bypassing this & putting the heating on??

marie2 by • Community Member
  • 747 Views
  • 3 replies
  • 0 kudos

Moving home

Im about to move home and leave my Nest thermostat behind for the new couple. Please can someone tell me how to make everything accessible for them and in what order I have to do things. I imagine I will have to change passwords, email, phone number ...

kh2 by • Community Member
  • 690 Views
  • 1 replies
  • 0 kudos

Nest thermostat

My thermostat is connected to my WiFi network and updated. My app is updated but says the thermostat is offline. How do I reconnect the thermostat to the app?

Marc72 by • Community Member
  • 489 Views
  • 1 replies
  • 0 kudos

Resolved! NEST not holding a charge

I’ve had my nest for appx 3 years, I’ve never had a problem with it since installation. Of course now it’s 3am in the winter in Buffalo and it’s not working. My system apparently doesn’t have a C wire but my nest has worked faithfully without one the...

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