06-28-2023 07:10 PM
Can’t get can’t get access to to change my thermostat to home. I show no thermostat on my phone to change this one from home.
07-02-2023 07:44 AM
What model of thermostat do you have? Here's how to check:
How to tell which Nest thermostat you have - Google Nest Help
Did you successfully setup the thermostat originally and it showed up in the app?
07-06-2023 09:27 AM
Hi folks,
I appreciate your input, @David_K.
@Buddiane1, thanks for reaching out and I'm sorry for the delay. I'd like to know more about it: is your Nest Thermostat previously connected to the app? What type of thermostat do you have? Please check the link provided above. Are you pertaining to the thermostat that automatically shows Away when no one's home? Are you trying to change it from Away to Home to run your system?
Best,
Jenelyn
07-09-2023 05:41 PM
Hi Buddiane1,
I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Jenelyn
07-10-2023 05:44 PM
Hey Buddiane1,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.
Regards,
Jenelyn