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I don’t have a thermostat on phone so I can change my temperature from home.

Buddiane1
Community Member

Can’t get can’t get access to to change my thermostat to home.  I show no thermostat on my phone to change this one from home. 

4 REPLIES 4

David_K
Diamond Product Expert
Diamond Product Expert

What model of thermostat do you have? Here's how to check:

How to tell which Nest thermostat you have - Google Nest Help

Did you successfully setup the thermostat originally and it showed up in the app?

Jenelyn_O
Community Specialist
Community Specialist

Hi folks,

 

I appreciate your input, @David_K.

 

@Buddiane1, thanks for reaching out and I'm sorry for the delay. I'd like to know more about it: is your Nest Thermostat previously connected to the app? What type of thermostat do you have? Please check the link provided above. Are you pertaining to the thermostat that automatically shows Away when no one's home? Are you trying to change it from Away to Home to run your system? 

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi Buddiane1,

 

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hey Buddiane1,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

 

Regards,

Jenelyn