12-19-2021 11:42 AM
12-24-2021 08:28 AM
Congrats on the new home! Did you have a specific question or query about the thermostat?
12-24-2021 09:59 AM
I am trying to add my thermostat to my app. I have opened settings and rverything is fine but when I go to add device I get the message "Already connected".
What should I do please?
12-24-2021 11:36 AM - edited 12-24-2021 11:36 AM
So it sounds like it is still connected to the previous owner's account. You'll first need to factory reset it so you can add it to your app.
07-19-2022 08:58 AM
Hi, everyone.
In an effort to keep content fresh on the forums here and prioritize current issues, I'm going to go ahead and close up this thread. If you have any outstanding issues from this post or any other problems, please feel free to open up a new discussion.
Thanks,
- Jeff