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Nest Thermostats

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UK & European countries: Heat Link replacement Read more

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Home/Away Assist, returning home always stuck in eco mode Read more

Forum Posts

Dial on nest thermostat not working

I tried the suggestions to fix this problem previously on this forum and it’s not working! We can click it, but turning the dial doesn’t work and it’s stuck on heat and it’s 88 degrees. We reset the nest and charged it. All wires are attached correct...

Dahutch by Community Member
  • 852 Views
  • 8 replies
  • 1 kudos

New nest e does not charge even via usb

I have a new out of the box nest e thermostat, four of them actually. I opened three boxes and one of them seems to charge via usb, say connect to port and then staying red flashing for over two hours and still just flashing red. The second one I tri...

Kitling by Community Member
  • 262 Views
  • 3 replies
  • 0 kudos

Nest E thermostat fail to connect

I received my google nest thermostat and heatlink in July.It has been working fine uo until now. The wifi has disconnected and I am unable to reconnect. The app says failed to connect and to check internet connection.the thermostat doesnt respond to ...

Johoora by Community Member
  • 631 Views
  • 14 replies
  • 0 kudos

Dead Heat Link

Hi, like other posts you heat link has died. No lights and doesn't reset after pressing button for 30 seconds. There is power going to the unit ok. Thermostat still, under warranty, can I get a replacement heat link, thanks

Cm72 by Community Member
  • 394 Views
  • 5 replies
  • 0 kudos

add a room

How do I add a room? The nest app says I don't have any rooms yet, but I can't find where to add a room. When I go to settings and select "rooms and groups", I get a blank screen with the word "Rooms" and not options to add, delete, edit or anything ...

mopac76 by Community Member
  • 509 Views
  • 3 replies
  • 2 kudos

Nest THermostat

Does anyone know a good installer for the Google Nest in El Cajon. Please let me know. Many thanks! Cat

catmilazz by Community Member
  • 200 Views
  • 3 replies
  • 0 kudos

Thermostat reading 7⁰ off.

I have a Nest Learning thermostat with a Nest Temperature Sensor. When they are side by side they read 7⁰ dififferent. The sensor is correct, the thermostat is reading 7⁰ cooler. Also, the thermostat is not showing the relative humidity. It's reading...

Nest thermostat scratch marks on sticker

Hi I just opened my new nest thermostat. I was carefully unboxing and removed the protective film. I was trying to remove another piece of projective film that’s not coming off. Now I’m not sure it’s supposed to but it’s all scratched and looks awful...

Resolved! My heat link has died

Heat link has power but no leds are illuminating and manual switch is not workingI’ve tried all suggested steps mentioned on the related threads to no avail.Please help!!

MarkS by Community Member
  • 368 Views
  • 3 replies
  • 1 kudos