Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Thermostat E keeps showing the temperature is 32F
Hi, I’ve had my nest thermostat E for a while now and it has worked fine. As of yesterday, the current temp displayed has been 32F. I have been unable to turn on the AC due to this. I have no idea why it keeps saying it’s 32F. I have tried restarting...
No Hot Water
I’ve recently had a new boiler installed into our loft and we’ve been switched onto a nest system, prior to that we had a Honeywell thermostat.we have a hot water tank in the airing cupboard which is where the nest dial is located. we seem to have tw...
Set up and wiFi and wiring
My NEST worked fine; till Google came along. I now need help, please, from a Human. Set up and connectivity and WiFi have all gone wrong. Id like a phone number to call to get this resolved.
Nest Thermostat
I need some direction..my thermostat will not pick up my wifi at home. I've reset it several times and it remains "searching for networks" screen. I have even tried entering in the wifi name and password and it says no networks found. How can that be...
Which sensor work with smart nest thermostat
Are there any sensors at all I can buy to pair with my google nest thermostat?
RH wire not connected
Troubleshoot RH wire not connected
My NEST learning thermostaat has un unrecoverable W5 error
After working fine for several months, I suddenly discovered that my NEST thermostaat was no longer online.It could not connect to my Wifi network anymore. Even resetting or reconfiguring the NEST didn't help. When the Nest was searching for Wifi net...
Is there a number to speak to a person other than wait for them to call me.
I am wanting to actually talk to someone about our nest thermometer. Can you have a live chat and if so where do I find that? How long do they take when you put the request for a call back to deal with your problem? ProblemsLow battery that can’t see...
Nest Thermostat Gen 2 dial issue - cannot connect
Im having a similiar issue, as others have shared. Scrolling dial is non-responsive. The scrolling is also glitchy, where the dial selection moves on it's own periodically. Ive tried restarting, but now I cannot even reconnect to wifi, because I cann...
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