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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Nest E installed 5 years ago now 2 won't connect to the Nest App

I'm trying to add my Nest E thermostat to the Nest app. 4 zone Nest E thermostats installed in 2017. Worked great for several years. First I was getting a “not Connected” message on my app for one E thermostat. It would show on sometimes and “Not Con...

Nelbru52 by Community Member
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  • 3 replies
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Thermostat calibration

My Nest is set to 73 deg for heat. When it shuts the furnace off , 2 indoor thermometers both read 68 deg. And it’s still cold in the house

Resolved! Replace White Rogers 1F80-361 with Nest

I ran the compatibility checker and was told Nest is not compatible. Is there a way around it? Has anyone successfully replaced it with Nest? Picture of the current thermostat wiring attached. Thanks!

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WiFi/Low Battery

Have had NEST thermostat for 2 years and it has never been able to connect to WiFi and now is constantly needing charged with USB. It is Winter and very cold so not sure how to Fix this. My C Wire is connected. I do not see any voltage on thermostat ...

nest wifi issues.

I have 3 thermostats. One of them several times a day is showing offline, then goes back on line. What can be causing this and is there a fix. My 3 units are roughly 7 years old.

johncella by Community Member
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  • 14 replies
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