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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
3rd Generation Learning Thermostat No Power
Hi All,Our thermostat said it wasn't getting power to the RH wire. Went through the troubleshooting steps and checked the breaker box. Restarted thermostat and got a low battery message. Charged via USB for 30 minutes and no longer says low battery b...
App has lost my thermostat
When oversea I had trouble logging in. when I got back in my learning thermostat was missing!I can’t now get it back on the app. Have deleted app, tried to reinstall but it says it’s connected but I can’t see it!!can anyone help?
Nest and Smart TRVs
Hey Product ManagersAre there any plans to *integrate* Nest with Smart TRVs?There are a lot of messages in this forum from people looking for proper integration between any brand of smart TRV and Nest, not just compatibility but integration.Integrati...
Temperature adjusting beyong settings
I have the heat set to 68 degrees and it would be working fine then suddenly heat the house to 76 degrees. Anyone else experience this? Also happened similarly in the past with cooling.
Nest Thermostat Turns On--Don't know why!
My house has two Nest Learning thermostats, one for upstairs, one for downstairs. Every night at 11:00pm the downstairs heater comes on, at 77 degrees.The schedule is NOT set to go on anywhere close to 11:00pm, and is not set to 77 degrees. Only the ...
Unscheduled heating
We have a schedule for our heating in our house, a period in the mornings and again in the late afternoons, nothing in between, quite often I find the heating coming on outside of the scheduled times, especially overnight, I sometimes have to get up ...
Google Home App doesn’t have any controls for the 3rd Gen Thermostat
I have 3, 3rd gen Thermostats. Recently Google replaced one due to wifi issues. The new thermostat shows up in Google Home App, but the only functions are manually adjusting the temperatures. I have no access to the dashboard, no access to any of the...
Resolved! Nest remote sensor stopped working
We have a nest remote sensor purchased in May of this year. Today it stopped working. I've tried replacing the battery as well as resetting it by pulling the battery and removing it from the app, then re-adding it. It fails stating it cannot connect ...
Not cutting on when it’s below set temp
The other morning my thermostat didn’t cut on from 7-9am and it was set on 70. When I saw it at 9 it was reading 64 in the house but still set on 70. We turned the learning capability off. Today it didn’t turn on at all 8-9am. I know the house for be...
Hot water heated outside of scheduled hours and can not be switched off
Hi I’m very new to thermostat, I just realized the water heating is on outside of scheduled hours and can’t be switched off no matter what I do. Can anyone suggest any solution? also the electrician who installed my system is kind of messed up th...
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