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Set up and wiFi and wiring

Community Member

My NEST worked fine; till Google came along. I now need help, please, from a Human. Set up and connectivity and WiFi have all gone wrong. Id like a phone number to call to get this resolved.


Community Specialist
Community Specialist

Hi Mnobbs, 


Thanks for posting here in the Community forum, and I'm sorry to hear about the situation. Let me take a look at this for you. 


I want to check if you are still in need of any help. If so, please help us with the message or code that appears on the app that stops you from proceeding with setting up your thermostat on the app. On the other hand, you may contact our support by going to the Google Nest Contact Us page.


Keep us posted. We're happy to help.