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I live in Georgia. Nest thinks it is in Iowa. NO INFO found to fix

boilrmkr
Community Member

The weather information on my thermostat is from Iowa. I'm in South Georgia.

Went into Settings on the thermostat. Unfortunately, per some supporters suggestion, there is no "Location" option in settings to fix. Maybe this was an earlier software version?

I have seen many posts about this but NONE of them offer a solution to the missing setting on the thermostat (that support directs some to) or actually correcting the weather info being displayed incorrectly.

Please, DON'T tell me to check my phone app. Already done that.

Please, DON'T tell me to check my "home info". It is set correctly.

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi boilrmkr,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this. What type of Nest Thermostat do you have? Also, are you using the Google Home app or the Nest app?

 

Thanks,

Edward

Jhonleanmel
Community Specialist
Community Specialist

Hey folks, 

We appreciate your help here, EdwardT.
boilrmkr, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

Hi everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread after 24 hours.

Thanks,
Mel