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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3984 Views
  • 0 replies
  • 5 kudos

Nest Thermostats Install Power Issue

I am trying to install 2 Nest Thermostats which only have 2-wire connections, so I purchased 2 Nest Power Connectors designed for my situation. Because I have 2 older zone units for different floors, I must use these power connectors with each of the...

prafalow by Community Member
  • 546 Views
  • 5 replies
  • 0 kudos

Cancellation of Energy Saving Program

I am enrolled in Consumer Energy's "Rush Hour Rewards" program and want to opt out. We keep our house cool to start with, but they are constantly bumping it down to 56 degrees. I tried the energy company's website and couldn't find any info.

Heat Link Failure

Here's a good tip if your heat link has failed: after disconnecting the power input connections, if you connect a phone charger or similar to the USB port on the heat link and the LEDs light up, that suggests a component on the circuit board has blow...

CE07 by Community Member
  • 298 Views
  • 3 replies
  • 0 kudos

Google Nest

Can anyone help, when I turn the thermostat up on nest it always says “in 2 hours” or a different long time before presumably it increases or turns the heating up /on. I think it’s to do with it learning but had it now over a month and just can’t fin...

DMcold by Community Member
  • 251 Views
  • 2 replies
  • 0 kudos

No heat

My house is freezing 略 the heat wouldn’t come on at night back in December and we would be freezing while trying to sleep. Now in January during snow and it’s freezing outside my house doesn’t have heat at all. Everyone is walking around with the sni...

Charly87 by Community Member
  • 196 Views
  • 1 replies
  • 0 kudos

Heat link not pairing with the nest after full reset

od afternoon our heat link has a yellow light on which is usually green so have switched off and left for an hour done a reset however the yellow has cone straight back on, therfore our next thermostat will not connect and webcan not control our heat...

Heat won’t turn on again

Woke up again to a freezing house. It’s like my thermostat has a mind of its own. It’s set to 68 but my house was 59. This has been an on and off issue since we started the furnace. I need to manually turn off the furnace and switch it back on and th...

Shermanov by Community Member
  • 455 Views
  • 1 replies
  • 0 kudos

Thermostat NEST 2. PB: Minimum temp will drop below 9°C

hello, to save fuel during winter time in Germany I want to set the temperature of the NEST 2 thermostat to 4.5 °C. I have changed the min temp in settings to 4.5 °C. However the temperature scale does not accept a setting below 9 °C. Thanks a lot fo...

Nest E and no heat

hey there,Been on a few calls with nest...no luck. We have a nest E in our garage. The floor is radiant heat (Takagi system gas heating water) and there is a small finished area upstairs (garage loft) with baseboards...hydronic using the same system ...

Cannot login to Nest account

I have had a Nest thermostat for several years. For the last week however I am unable to use the app or access my account via a browser (have tried different browsers on different computers). Every time I try to login with my Google account (and I ha...

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