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Nest Thermostat - remove a family member

Monkey2
Community Member

Hi - How do I remove a family member?  On the App it states that now that Nest and Google have come together, invitations can only be resent or removed from the Google Home app.

I can't find out where this is, they are not listed on my Google Home as a family member.  I need to remove someone's access.

Thanks

6 REPLIES 6

MrVacca
Silver Product Expert
Silver Product Expert

Hi @Monkey2 - 

  1. Open the Google Home app MrVacca_0-1668090816257.png

     

    .
  2. Switch to the home that you want to edit.
  3. Tap Settings MrVacca_1-1668090816276.png

     

     MrVacca_2-1668090816258.png

     

     Home members.
  4. Next to the name of the home member you want to remove, tap More MrVacca_3-1668090816259.png

     

    .
  5. Tap Remove.

Monkey2
Community Member

HI, thanks.  They aren't listed there. They are listed on the Nest app but no where on Google home.

 

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@MrVacca, thanks for the help!

 

@Monkey2, thanks for reaching out. I'm sorry to hear that you're having an issue with removing a family member on your Google Home app. I'd love to know more about this. Is the home members list on your Google Home app blank? Also, could you check if there's an update for the Google Home app?

 

Thanks,

Edward

Monkey2
Community Member

I have manged to do it, thank you for your help.

Markjosephp
Community Specialist
Community Specialist

Hello Monkey2,

That's fantastic ! Thanks for getting back to us and letting us know that you were able to figure it out.

So it looks like we have come to a solution, and I'm going to lock this thread in 24 hours. If you have any other concerns or questions, please feel free to create a new post.

Best regards,

Mark

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you managed to see Edward's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake