Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Thermostat compatibility
this is a pic of my old system. My ac is turning on but not blowing air and we don’t know if it’s the unit or something with the new thermostat. Help!! We’re in FL and it’s 89 in our house right now.
Nest E Not Displaying the Number 7
I have 2 Nest E thermostats and they have been working fine for 2.5 years.One of them recently started having a strange issue. It doesn't display the number 7 on the temperature readout.For example, If I set to it 78, it only reads 8. If I set to 77,...
Resolved! Reconnect Thermostat remotely w/o QR code or Pin
I have two Nest thermostats in a 2nd home. Both are connected to the WiFi and working as far as I can tell. Before leaving the home group, the user who set them up deleted both thermostats from the home. I now have no control of them.I can see them o...
Google Nest Thermostat Cooling On and Off and Starting
Hi Everyone,I've had a Google Nest Thermostat for about a year now and it finally started acting up while we are in the worst heat wave ever. I pretty much always have it on Cool and set to auto, now it turns on and off quickly, and turns off after a...
Resolved! Google Nest Thermostat not heating
I have installed the thermostat, and all seems to be working fine except that it is not heating. The cooling cycle works fine. I have tested the system by installing the old thermostat and it all works perfectly with the old thermostat. I have reinst...
Nest suddenly showing N260 code after working fine for over a year
We've had a Nest thermostat for over a year in our house without a common C wire. About a month ago I got a low power warning so I changed the batteries. Everything has been working great until today. First our AC decided to blow warm air out for abo...
Goggle Home App and Nest Thermostats
I have an existing Nest Thermostat that is working fine with the Nest App, I am trying to connect it to the Goggle Home App (doorbell and Goggle mini already connected). I have followed all instructions including restart/setting Nest app and cannot g...
Nest time zone issue
My nest thermostat will not display the right time zone and I have to adjust my schedules to the displayed zone. My home address is correct in the google home app and the correct time zone is on the WiFi router. I have tried several “fixes” to no ava...
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