cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3999 Views
  • 0 replies
  • 5 kudos

C wire

I have emerson thermostat which Rh, Rc, w,y,g cable running with AA batteries and 1 extra cable(orange color) which not connected any side(furnace and thermostat). How can I convert that extra wire to as c wire? I attached here my furnace and thermos...

20220110_125559.jpg 16421863220014689858692399805261.jpg

C wires install

I have emerson thermostat which Rh, Rc, w,y,g cable running with AA batteries and 1 extra cable(orange color) which not connected any side(furnace and thermostat). How can I convert that extra wire to as c wire?

Heatlink is dead, no lights, h71

Had the nest thermostat for a couple of years, worked fine. Got home from work today to a cold house, base says it can't connect to the heatlink, boiler & heatlink both on the same power, boiler is on, heatlink has no lights. Tried reconnecting with ...

Alx80 by Community Member
  • 2607 Views
  • 6 replies
  • 1 kudos

Nest Heatlink has lost power

Hi my Nest heatlink suddenly stopped working , it has no lights and no power. It is less than 1 years old. My electrician said this is quite a common fault with them.. how do I get a replacement quickly please as We have no heat or hot water?many tha...

Nest Wifi Reconnection issue

It is not reconnecting to my network. I have rebooted the router 3 times already but my thermostat does not find my network while other devices have no issue finding the network and connecting to it. I am about to write a nasty review on this as the ...

Nazy by Community Member
  • 213 Views
  • 0 replies
  • 0 kudos

Lennox Smart Hub s30

Currently I have a Lennox system with communicating smart hub s30 and wall mount. HVAC Company said nothing else is compatible. This hub has power in but nothing out. On back order. Can I bypass this unit and use a nest? 

image.jpg
Aadams12 by Community Member
  • 357 Views
  • 1 replies
  • 1 kudos

Linking phone to preexisting nest thermostat

We recently moved into a house with a Nest thermostat and I want to connect it to my iPhone. Since it’s already installed, I’ve been unable to locate a QR code or setup key. Any ideas for how to link it to my phone?

Jean1 by Community Member
  • 1799 Views
  • 6 replies
  • 0 kudos

Nest 3rd gen not talking to boiler

Hi since my power went off last night the Nest isn’t talking to my boiler.it was installed in November has worked fine until today. All the lights are on, both the heat link and the thermostat. Also the boiler appears to work fine as hot water ok. An...

to vote