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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 6 kudos

Resolved! Display not working

We just moved into a house with Nest thermostat. I connected to the Nest app but the display reads, “Added to your account” use the Nest app to continue setting up your thermostat. But it looks like it is set up in my account.

Jen022 by Community Member
  • 1251 Views
  • 8 replies
  • 0 kudos

Lack of a C wire

So my system is simple, heat only/one zone. It has no C wire so I got the "nest power connector" but can't find the "common" connector to plug into. In reading the manual for the boiler it says DO NOT supply 24v power to the Tstat circuit. Does that ...

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kjdiver by Community Member
  • 2017 Views
  • 14 replies
  • 0 kudos

Compatibility Check

 Hello, Wondering if my current system is compatible with any Nest product. The compatibility page mentions stranded wires which makes me hesitate.Attaching a picture of my current setup.Thank you!

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Nest thermostat 3rd gen

1. Does have TPI?2. Can you over-ride auto switching to ECO if you are in a room too far away for the thermostat to detect your presence?

rogerh1 by Community Member
  • 439 Views
  • 3 replies
  • 0 kudos

Nest 3rd generation thermostats losing power

I’ve posted elsewhere under the N72 posts. I have 4 learning thermostats. My HVAC system has three air handlers for A/C and 5 zones (Honeywell valves) for hot water baseboard heating.One Nest is on a heat only zone. One is on an A/C only zone. The ot...

Cip54 by Community Member
  • 1032 Views
  • 3 replies
  • 2 kudos

Lack of customer service, not refunding and ignoring emails

I am on my fourth heatlink replacement now. The last replacement that was sent was even immediately faulty, discovered by the nest engineer that installed it and had to come back several hours later as it left our heating on at full and you couldn’t ...

Nest Thermostat

We have two Nest Thermostat E's and we were able to confirm that one of them is causing our furnace system to turn on and off rapidly so we turned that unit off. Is there a phone number we can call to walk us through the steps required to fix the pro...

how do determine alt heat setting for heat pump

Hi, we just had a heat pump installed with dual heat option (i.e. inside gas furnace) and I'm trying to figure out if there's a way to determine what the right programming should be for alt heat in the Nest. Reading about heat pumps online there's so...

zaphod by Community Member
  • 773 Views
  • 3 replies
  • 0 kudos
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