Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Nest Compatibility Check robertshaw 300
I have not bought a nest yet can someone see if this will work? The compatibility checker said to upload a photo but i don’t know to where?
Resolved! Thermostat restarts regularly
i purchased a new construction home in April that came with a Nest thermostat. Since day 1, the thermostat restarts regularly throughout the day, every day. When I walk up to it, more often than not it’s blinking yellow (updating?) or blinking green ...
Nest Thermostat only displays continue setup on google home app.
I have completed reset and restart with same result.
Heat Link totally stopped working
We have a Nest including Heat Link 3rd generation for a few years now. And last month the Heat Link just stopped working. Still gets power (tested it), but no lights on Heat Link at all. How can I get in contact to get a new one to solve the problem....
Resolved! Nest thermostat compatibility
I tried to chat with support but chat was not working. Attached is a pic of my wiring in the wall. Will this be compatible with a nest thermostat?
Resolved! Wi-Fi switched off while in holiday
I recently got a nest thermostats fitted and had water heating working a schedule, 2 hours in the morning and 1 hour in the evening, connected with a heat link. recently while going on holiday for a week, I switched off my Wi-Fi I wanted to know that...
set up nest thermostat
i have seprate heating and cooling units wired to 1 thermostat. i need a rc and rh terminal on the thermostat. i have plenty of experince with this kind of system. is there a sub base available with rc and rh or do i need to install an isolation rela...
Nest compatibility
I do not have a C wire on my current thermostat but I do have a R wire connected. I also have a nest installed upstairs ( one system two zones) and it works fine. I want to get another nest for downstairs but as mentioned no c wire. Here’s a picture...
Resolved! App is now deleted in my contry after that it deleted from my phone (wasted😩)
I had the app for over 2 years, know i cant do anything because it say that (its no longer avalable in my contry) this is not ok
Connecting the learning thermostat to Google Home App
I had the learning thermostat 3rd gen installed yesterday. I have the home app installed already as I have 2 nest speakers and a number of smart devices which all works via the Google home app. The installer guy told me to install the nest app before...
