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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 8806 Views
  • 0 replies
  • 6 kudos

nest thermostat

My 4 year old nest thermostat died because the battery went dead. Replacing the battery was not practical. I installed a new unit, It worked fine for 3 - 4 weeks, but now it wont maintain a charge. I can charge it using the USB charger, but it won't ...

sycohen by Community Member
  • 382 Views
  • 3 replies
  • 0 kudos

Can't connect two nest thermostats to Nest app

I just had a new Trane heat pump installed in my house and the contractor supplied two Nest Learning Thermostats (we have two zones, upstairs and down). Originally I had an issue connecting either thermostat to the Nest app. Finally figured out I fir...

rstubbie7 by Community Member
  • 381 Views
  • 3 replies
  • 0 kudos

Google Home App shows incorrect temperature

The latest version (2.48.75.6) of the Home Android app (Using a Pixel 6) shows the wrong temperature reading for my Nest Thermostat located in my barn. Any temperature under 50 (F) degrees shows up as 50 degrees in the app, yet the Nest thermostat LC...

JasonE by Community Member
  • 793 Views
  • 2 replies
  • 0 kudos

Heatlink h71 error. Dead unit?

Heatlink not working. Installed Dec 20.worked fine last night. nest showing error h71 this morning.Heatlink no lights, no response to prolonged press etc.presumably a dead unit that can be replaced under warranty? Preferably before it gets cold later...

Ianto99 by Community Member
  • 681 Views
  • 5 replies
  • 1 kudos

Hysteresis

Hi, the hysteresis setting on my Nest is ridiculous. The room is swinging through 2 degrees C (as measured by an independent temperature sensor) between on and off which is totally unacceptable from a comfort point of view. I have had a Netatmo for m...

Smidge69 by Community Member
  • 1351 Views
  • 9 replies
  • 0 kudos

Nest learning thermostat wifi Mesh and extender connection issues

Hi, I have 3 Nest learning thermostats and downstairs they link to an Orbi Mesh system. Upstairs, due to a massive structural wall, I can’t get the Mesh to work, so can I use an extender to connect the thermostat? The Heat Links are all on the Mesh s...

CR4 by Community Member
  • 164 Views
  • 0 replies
  • 0 kudos

Nest heating

Hi my nest thermostat used to come on when I approached it. How do I get it to react when I’m near it? thanks

Pablonest by Community Member
  • 528 Views
  • 3 replies
  • 0 kudos

Export Nest Temperature Sensor Data

How can I export my Nest temperature sensor data? I have a thermostat and three temperature sensors. When I export my Nest data using takeout, I see temperature data from my thermostat but not my sensors. Is it in there and I'm just not seeing it? Do...

barryam3 by Community Member
  • 412 Views
  • 1 replies
  • 1 kudos
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