Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 14917 Views
  • 0 replies
  • 6 kudos

Resolved! Nest heat link wiring uk

Hi could anyone help with the wiring shown in the photo? The boiler turns on after a few minutes even with everything set to off, and won’t turn off until I turn off the heat link so something is wrong. I have a s plan system. Many thanks.F

817A6615-ECFA-4DCF-AA60-82F00A104626.jpeg
SteviekS
by Community Member
  • 453 Views
  • 2 replies
  • 0 kudos

Nest compatibility

I have a two zone thermopride furnace. I am looking to replace the first zone thermostat with a nest third generation. It is currently controlled by a Honeywell. The wiring on the first zone thermostat is Y,W,G,O,B with an R,RC jumper. Will it work?

New Phone and number, can’t get into acct

I have an non-migrated Nest account. The nest app accepts my username & password which are correct. However, I recently got a new iPhone & phone number with Verizon. My nest account has my former cell phone # associated with the 2 step authentication...

Kla85743K
by Community Member
  • 1987 Views
  • 8 replies
  • 2 kudos

Resolved! Nest Learning Thermostat installed, WiFi detectd; unable to add device to Nest app remotely.

The router is a 2.4GHz network.The newly installed thermostat is in Arizona. I'm in California. Is it possible to add the device to my Samsung phone that's physically 800 miles away? App controls a recently installed Google Home Mini at the Californi...

Nest Thermostat repeatedly performs software updates

I have a 2nd generation Nest Thermostat that is continuously restarting. It seems that the issue is the Thermostat is continuously downloading a "software update", applying the update, restarting the nest and repeat.Apparently there's nothing in the ...

E learning

I’m having issues completing the warranty form for a defective base plate. It keeps asking me to refresh the page and sorry we’re having problems with the form. How do I resolve this?

Resolved! REMOVE RUSH HOUR - HARMFUL TO PETS

Why is there not a way to remove Rush Hours on the app or online??This is incredibly dangerous to my dogs in the house when the house goes up to 85 degrees and I am not home.Can I remove it and reset it? I have not been able to get thru on the phone ...

dexter11D
by Community Member
  • 1495 Views
  • 3 replies
  • 4 kudos

Software update issues v6.2-27

Since the software update to v6.2-27, my Nest Thermostat E and three Temperature Sensors are never accurate. My AC system has been running 12-15 hours every day, but when the set temperature is reached it does not turn off until I go into the app and...

E30 error

Has anybody been able to fix this issue without calling out a technician.

to vote