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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 6 kudos

Nest Thermostat turning off to charge the battery

My Nest Thermostat keeps saying it needs to turn itself off so the Battery can be recharged. I try to go to settings to gsee what the battery voltage is and it half-way there it does turn itself off. The little LED at the top starts flashing green af...

J03 by Community Member
  • 3730 Views
  • 3 replies
  • 0 kudos

Resolved! adding a Nest sensor

I'm trying to add a Nest sensor to my Nest Thermostat E. The sensor was connected by the previous homeowner, so I know it can be done. Online directions tell me to go to Settings on the Nest app on my iPhone and tap "add product". But there is no suc...

Molly2 by Community Member
  • 928 Views
  • 4 replies
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Heatpump compatibility

My current system is an electric heat pump with eight wires: OT1, OT2, R, W1, Y1, G, O, B. Is the Nest Thermostat compatible with this?

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proffdog by Community Member
  • 585 Views
  • 4 replies
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Unable to add Google Nest 3rd Gen Thermostat to Google Home

Hi, Recently had installed Google Nest 3rd Gen learning thermostat in the UK. Device is added to Nest app - No problem and on the Wi-Fi. I used my Google account to login to nest app.I want my wife to have access to the thermostat via her phone too. ...

SJCOBE by Community Member
  • 5894 Views
  • 44 replies
  • 0 kudos

Nest thermostat not connecting to outdoor unit

My thermostat says no wifi connection but I reset my router and the connection in the home is fine. The unit will turn on the a/c but there is no connection to the outdoor unit to create cool air. It is over 100 here this week. What can I do next?

Resolved! My Nest Thermostat is dead

Hi , my of of my two Nest Thermostats went dead after I deleted my Home network to set up a new Home Network. Put in new batteries and checked the wiring. Everything seems fine. Can’t figure it out.‘Any help will be appreciated thanks

Heat is coming on while in cooling mode

Installed the Google nest thermostat and heat is coming on while in cooling mode. Not a heat pump. Original thermostat has W2, G, W, C, Y and RC jumperwd to R.And how I connected the Nest...  

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Jca by Community Member
  • 643 Views
  • 4 replies
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Heat link

Had Boiler serviced and when turning electric supply back on Nest thermostat did not light up .Had it checked out and believe it is a fault with heat link .How do I get a replacement?

Heppy0807 by Community Member
  • 448 Views
  • 3 replies
  • 0 kudos

Which Smart Thermostat

I’m currently looking at changing my old Horstmann room thermostat/programmer for the Nest Learning version but I have read mixed reviews on the learning function and unsure if it’s compatible with my current setup. I have done the compatibility chec...

Mushy by Community Member
  • 514 Views
  • 3 replies
  • 0 kudos

cooling and burning

when the A/C Iis cooling,the furnace is burning to heat at the same time?what's the problem?

Thomas74 by Community Member
  • 1062 Views
  • 9 replies
  • 0 kudos
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