Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Thermostat turning off to charge the battery
My Nest Thermostat keeps saying it needs to turn itself off so the Battery can be recharged. I try to go to settings to gsee what the battery voltage is and it half-way there it does turn itself off. The little LED at the top starts flashing green af...
Resolved! adding a Nest sensor
I'm trying to add a Nest sensor to my Nest Thermostat E. The sensor was connected by the previous homeowner, so I know it can be done. Online directions tell me to go to Settings on the Nest app on my iPhone and tap "add product". But there is no suc...
Heatpump compatibility
My current system is an electric heat pump with eight wires: OT1, OT2, R, W1, Y1, G, O, B. Is the Nest Thermostat compatible with this?
Unable to add Google Nest 3rd Gen Thermostat to Google Home
Hi, Recently had installed Google Nest 3rd Gen learning thermostat in the UK. Device is added to Nest app - No problem and on the Wi-Fi. I used my Google account to login to nest app.I want my wife to have access to the thermostat via her phone too. ...
Nest thermostat not connecting to outdoor unit
My thermostat says no wifi connection but I reset my router and the connection in the home is fine. The unit will turn on the a/c but there is no connection to the outdoor unit to create cool air. It is over 100 here this week. What can I do next?
Resolved! My Nest Thermostat is dead
Hi , my of of my two Nest Thermostats went dead after I deleted my Home network to set up a new Home Network. Put in new batteries and checked the wiring. Everything seems fine. Can’t figure it out.‘Any help will be appreciated thanks
Heat is coming on while in cooling mode
Installed the Google nest thermostat and heat is coming on while in cooling mode. Not a heat pump. Original thermostat has W2, G, W, C, Y and RC jumperwd to R.And how I connected the Nest...
Heat link
Had Boiler serviced and when turning electric supply back on Nest thermostat did not light up .Had it checked out and believe it is a fault with heat link .How do I get a replacement?
Which Smart Thermostat
I’m currently looking at changing my old Horstmann room thermostat/programmer for the Nest Learning version but I have read mixed reviews on the learning function and unsure if it’s compatible with my current setup. I have done the compatibility chec...
cooling and burning
when the A/C Iis cooling,the furnace is burning to heat at the same time?what's the problem?
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