I reset my thermostat, now it says configure with home app, but cannot doesn't configure it

[David_K]

Just to check, which model of thermostat do you have? Here's how to check:

https://support.google.com/googlenest/answer/9246551

If it's suggesting to use the Google Home app, that suggests you have Nest Thermostat (2020) and here are the setup steps you need for that model:

https://support.google.com/googlenest/answer/10125150

[Ryan_G]

Hi AdrianH,

Thanks for reaching out and we're sorry for the delay.

I'd like to jump in here and check if you've seen davidking's response. We'll be needing some more details for us to further assist you.

Thanks for your help, davidking.

Best regards,

Ryan

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan