Both an existing thermostat and a new nest cam outdoor (battery) will no get past the looking for assisting device….ha, to help connect faster……lol….I have 4 nest thermostats, and one nest cam. Was trying to add a new outdoor cam when the problems started.Plus one of the thermostats went offline. It showed on its screen connected and had Wi-Fi. Never could get to reconnect to google home app or where or the nest app.. So I reset and now, I can’t reinstall to nest app or google home app because of failed looking for assisting device. The new camera I bought last week was doing same thing and tried everything. I have rebooted the phones, reinstalled the app, factory reset the nests, switched to 2.4 from 5g, switched Wi-Fi, rebooted routers etc.
