04-05-2023 06:11 PM
I am installing a nest thermostat and my old thermostat has a blue wire (R) and a white wire (W1/0/B) and I do not know they plug into There is a W1 and a W2 terminals but not W1/0/B and there is R1 and R2 but not just R can you tell me how to proceed, I have a two zone system
Thank you
04-12-2023 12:37 PM
Hello osmoreno,
Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look at this for you.
To determine your system's configuration, could you please share with us photos of your thermostat's wiring and your HVAC system's circuit board showing how they are being installed?
I'll look forward to your response.
Regards,
Mark
04-15-2023 02:55 PM
Hi there,
I'm checking back in—how's it going? I hope you were able to take photos of what I need so we can move forward.
Regards,
Mark
04-17-2023 11:09 AM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake