07-03-2022 11:32 AM
07-09-2022 01:08 AM
Hey Hezgarton,
Thanks for reaching out and for the photo.
Just to confirm, do you have a dual fuel system? Based on the wires of your original thermostat, you have a heat pump with a furnace. If this is right, professional installation is recommended since your system's wiring and setup can be complicated. Please contact a local pro or an HVAC technician.
Best,
Melba
07-12-2022 07:58 PM
Hey there,
Checking back in — how's it going with your thermostat? Still need our help?
Best,
Melba
07-12-2022 08:26 PM
I’m good. Thank you
07-13-2022 08:40 PM
Hey Hezgarton,
Glad to hear that — feel free to create a new thread anytime you have new issues, updates or just a discussion topic as we'll go ahead and close this thread after a day.
Cheers,
Melba