10-23-2024 09:35 AM
Subject:
Dear Nest Support Team,
I am using a Nest thermostat to control an air conditioning system that operates with two-stage cooling. However, I have noticed that the thermostat is not functioning correctly with this setup.
I would like to know if there is any specific configuration I should check or any additional adjustments I might be missing to ensure the thermostat properly controls both cooling stages. I would appreciate your guidance in resolving this issue as soon as possible.
Thank you for your attention, and I look forward to your response.
10-23-2024 09:38 AM
Hi I have some question
10-26-2024 01:50 PM
Hi @Tr3196759
Thank you for posting in the community!
I'm sorry to hear about your thermostat not controlling your system properly, and I am happy to help you fix this issue. To assist you better, I have some questions for you:
I’ll be waiting for your reply and please feel free to ask any question you may have.
Regards,
Derick.