Just Hot Water

[WayneFarrow74]

Hi all, can I ask if my thermostat is set to eco and I just boost my hot water is the water meant to get hot because it isn’t? 

if I turn on both heating and hot water then it will get hot but I don’t always want to have to turn on my heating to get hot water? 

thanks 

[AnaM]

Hey @WayneFarrow74,

Thank you for reaching out! The behavior you are describing is not normal and it sounds like there might be the case of a stuck valve. The best thing to do would be to have an installer over to check your system. If he says that everything seems fine, than please contact us with him there so that we can also check the system from our end.

[AndaD]

Hi @WayneFarrow74

Did you manage by any chance to reach out to an installer? Keep me posted if you do so, otherwise don't hesitate to reach back and we'll continue the investigation together. 

[DragosC]

Since I haven't heard from you in a while, I'll have to close this thread. Should anything else come up, please open another thread and we'll take it from there. Have a good one and stay safe!