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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Nest Thermostat

Okay, everything has been set up and we have downloaded the nest app. We can see the app and temp but not able to control anything from the iPhone. any suggestions on what we are doing wrong?

ccoxxx by Community Member
  • 318 Views
  • 1 replies
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Nest Thermostat keeps thinking im away when im not

I recently bought a Nest Learning thermostat 3rd Gen. There has been multiple occasions where i'll be home and the thermostat goes into away mode because it thinks no one is there. I have tried multiple combinations of settings in the "What decides i...

pross537 by Community Member
  • 1627 Views
  • 5 replies
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Updated from Nest to 3rd Gen Learning. Have issues

When I upgraded it seemed like the house got colder. We live in northern Illinois and it is January. Today's high is going to be -2 f. I was outside shoveling when I heard my central air unit running. Not cool, pun intended. I looked at Nest and it s...

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Jakmmk by Community Member
  • 568 Views
  • 4 replies
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Cannot figure out how to set up a schedule

I have a Nest thermostat model 1.4.(The tech info makes no mention of the text name of the device).The Home app simply does not provide any Scheduling capabilities.So I tried the Nest app. Scanning the QR code from within the Nest app tells me I need...

Bkatlanta by Community Member
  • 744 Views
  • 3 replies
  • 1 kudos

Several Issues [Heating control & always offline on app]

This thermostat was already installed when we bought our home 2 years ago. Seemed to be working well right up to 6 months ago when it started to show offline on the app. When u walk up to the thermostat with the phone and move the screen, app magical...

Nest E Thermostat Display White Screen

I have a new Nest E Thermostat that installed fine and is working with the boiler. However, the display on the unit is showing a blank white backlit screen. I have tried rebooting and charging with a micro-USB but nothing works. The software is up to...

Home app thermostat activity

Is there anyway to limit or remove the activity the Nest thermostat reports in the Google Home app Activity tab?Ever since adding the Nest thermostats in my Home app they are sending so many notifications that my other devices like cameras, etc. are ...

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DennyL by Community Member
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  • 2 replies
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