Link new thermostat to old Heat link

[IvyAlexxander]

I woke up this morning to a shelf in my living room on the floor that my thermostat was on. Unfortunately the thermostat broke and is unresponsive. Can I buy a replacement 3rd gen thermostat and link it to the heat link I already have? Or would I have to replace everything as new?

[Patrick_Caezza]

@IvyAlexxander 

They are sold together and are not available separately.

I would replace the heat link with the new one,

I believe you can pair the new display to an old heat link.

[Rusell]

Hi IvyAlexxander,

Thank you for posting in the community. I'm sorry to know that your Nest thermostat is broken, and it's not working. I'm happy to help you!

For now, the team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Be sure to submit the following relevant information:

• Community Thread
• Community Username
• Email address

@Patrick_Caezza thank you for your help! 

Keep me posted.

Best regards,

Rusell.