Lost the Nest thermostat in my I phone and can't reconnect, I try a lot and still can't not connect

[Bertot4819]

I lost the thermostat in my I phone and I can't reconnect, please help. I try several times

[CoolingWizard]

What are you say you lost the thermostat? Did you somewhere or accidentally do a remove on the app? Or are you saying when you open up the app the thermostat doesn’t show up anymore? To make sure that you didn’t accidentally delete that thermostat from the app, go to your nest thermostat, wake it up and go to SETTINGS > NEST APP and see if it reports linked to an account or has a yellow caution triangle. 

The AC Cooling Wizard

[Bertot4819]

It doesn’t let me to sign in in Nest in my I phone, it sent me to google and is back and forth. I don’t know what to do anymore.

[zoeuvre]

Hello Bertot4819,
 

I know it’s been a while, and I’m sorry for the delayed response. 

A few questions: What app are you using? Is it the Google Home app or the Nest app? If it is the Nest app, are you selecting "Sign in with Google” when you’re about to log in to your account again? If so, please do select "Sign in with Nest," which is the option that you can see at the bottom before you log in.

Thanks for your help, @CoolingWizard. 

Best,

Zoe

[Jake]

Hey Bertot4819,

I wanted to check in and see if you managed to see Zoe's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake