01-22-2024 07:00 PM
The Nest app freezes when choosing to manage my sensors. I saw an older thread without a resolution so I am reposting to see if anybody can help. I have tried to uninstall apps, resetting everything, even deleted and re-did my home inside the google home app. Sensors test connection is successful.
In addition, it keeps switching back to the default thermostat instead of staying on the selected sensor. It resets randomly, not just during schedule changes. This is annoying at night when I try to keep the temps based on the sensor in my room rather than the thermostat’s in the living room. Ugh. Please help!!
Any other ideas? iOS 17.3 iphone 14 pro
01-26-2024 10:06 AM
Hello Romodynamo,
I'm sorry to hear that you're experiencing issues with the Nest app on your phone. Dealing with technical glitches can indeed be frustrating. But I appreciate you've already taken some troubleshooting steps, such as uninstalling the app, resetting everything, and reconfiguring your home in the app.
Considering that you've also tested the sensor connections successfully, it seems like you've covered the basics. However, if the problem persists, here are a few additional suggestions you might want to try:
Let us know how it goes.
Best regards,
Mark