Migrated to Google Nest App and no control over Hot water

[ashSin]

Hi,

I have to migrate to Google as Nest credentials wouldn't work on Nest iOS App. 

Now I realise I dont have any way to control Hot water.

[Frustratedddd]

Which country are you in?

Are you saying all you have is the heating and no water icon at the display?

Was this working before, or a new install or reset?

[ashSin]

I am fron UK.. Yes it was all working fine with Nest App (Nest Login). After migrating to Google login I dont see any water icon.

[Frustratedddd]

I asked IF you have reset?

I asked, Do you have a water icon missing on the display? NOTHING to do with the app, the display!

[ashSin]

No reset. No hot water icon on device. I remember a hot water icon before migrating to Google Nest app

[Frustratedddd · Accepted solution]

OK, I have mentioned this many many times on here, but try this.

Go to settings, then find Pro setup. In there you will find the tab showing 'Not Connected', change it to On/Off. Remember to save,

[ashSin]

Sorry... you mean nest device's settings.. I dont find any Pro Setup... all I find is Nest Pro with details of the plumber who originally installed it

[Frustratedddd]

Not even in Equipment?

[ashSin]

sorry again.. I just checked other post of yours and found Pro Setup in the Equipment section. Got the Hot water icon back. Thanks a lot.

[Frustratedddd]

That's good, always better to search the forum, you find the answer a lot quicker than waiting for someone to answer.