Migrating existing nest thermostat to my account

[Ndweimer]

I’m not able to get an entry key from my nest display in order to set up my nest app and not sure what to do. We purchased a home with an existing nest system and I want to connect it to my app so I can control temps from afar

[David_K]

Try these steps:

1. If the thermostat had a previous owner and hasn’t been reset yet, factory reset the thermostat.
2. If you haven’t already, download the Nest app on a phone or tablet.
3. On the Nest app home screen, tap the Settings cog.
4. Tap Add product. The app will switch to a camera view to scan the thermostat’s QR code.
5. On the thermostat, press it to open the quick view menu and tap the Settings cog.
6. Turn the ring to select Nest app and press to open it.
7. Select QR code. Your thermostat will show you a unique QR code to scan with the app. If it doesn't, tap Continue without scanning in the app and select Get entry key on your thermostat instead.
8. Follow the remaining steps in the Nest app.