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My Nest App on my phone and computer all say Offline?

guyBryan
Community Member
3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there guyBryan, 

I'm so sorry for the frustrations that you're having with this, but i'm happy to look into this for you. 

 

Have you tried uninstalling and reinstalling the app? 

Have you tried restarting your modem or router?

 

I look forward to your response. 

 

Best regards, 
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS