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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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  • 0 replies
  • 5 kudos

Help! Google Nest 3rd Generation Thermostat

I am installing a Nest 3rd Generation where I had an older battery powered thermostat. The Wires I have are RC (Black), RH, (Red) Y (Orange), G (Blue), W/E (White). When I go down to my furnace I have a G wire, (Blue) an R wire (Black), a Y wire (Ora...

Dbarfoot by Community Member
  • 80 Views
  • 1 replies
  • 0 kudos

How do I tell Nest my correct utility company?

I live near but not in Austin, TX, which is mostly served by Austin Energy. My utility is Pedernales Electric, a large co-op. For 3 or more years now, I get monthly invitations to join Austin Energy's Rush Hour Reward's Program. No matter how many ti...

neilnest by Community Member
  • 144 Views
  • 5 replies
  • 0 kudos

Nest Wiring help

I am trying to replace my Honeywell Yellow dot thermostat with the Nest Learning one, but could not figure out the wiring strategy. Please help

Turn off Eco on Nest configured with Google Home

Like many others have experienced, my Nest is switching to Eco automatically and I can figure how to stop it. I have a model G4CVZ from the local power company.This Nest can not be configured with Google Nest app - only Google Home. And there is no H...

cfdominey by Community Member
  • 118 Views
  • 6 replies
  • 0 kudos

How can I control Nest thermostats in Google Home from a PC?

Hello all,We recently received five Nest thermostats for our business through our energy provider. I'm trying to set things up so that our staff members can turn on/off most of the thermostats from the front desk PC as needed. The rooms those thermos...

7 digit code

Hello, My 7 digit code will not go into the app. If I press numbers, I can't add letters and vice versa. The actual thermostat is only showing a 6 digit code, noy 7. I am trying the last 7 digits from the back of the thermostat and I get the same thi...

jharge81 by Community Member
  • 57 Views
  • 1 replies
  • 0 kudos

Nest Thermostat Raised Gas/Heat Bill

I recently had my energy company upgrade us to Nest Thermostat so we can use the rebate they offered us for heating and cooling. We have our temperature set to Eco and we earn leaves when we can. Our Gas bill has increased X2 since last year when we ...

brandanx5 by Community Member
  • 116 Views
  • 1 replies
  • 0 kudos

Changing amount of time from Home to Away

We go out for a period of time and the Nest goes to Away after what appears to be 2 hours. We forget to check the Nest (why should we) and come home after 2 1/2 or 3 hours to a cold house. We called and were told that there is no override. That answe...

Kristin3 by Community Member
  • 64 Views
  • 3 replies
  • 0 kudos
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