cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21776 Views
  • 0 replies
  • 6 kudos

Disapoearing from the app

Not having any connectivity or wifi issues, my issue isn't listed. I have had my thermostat a couple years now, and about 3 months ago, it just disappeared off my nest app. I uninstalled it from the app and reinstalled it again just a week ago and no...

Trouble connecting to Nest Thermostat when not at home

My new next is connected to my home Wifi (Starlink) and I have been able to control it remotely when I am also conntected to the Wifi at home, However, when away from home, the Google Home app tells me that the Nest is offline. Is there something tha...

Nest 3rd Gen Thermostat flashing orange and green light

Worked fine for a year then stopped turning on cool air. Blows hot. Had A/C guy out and it isn’t the system, it’s the Nest. It flashes an orange then green light when this is happening. Last time, I did a factory reset and it worked for another month...

Krreedy by • Community Member
  • 234 Views
  • 1 replies
  • 0 kudos

DISABLE ECO MODE

Eco mode is the most asinine feature that WILL NOT GO AWAY. I have spent hours on the phone with google “support” on several different occasions, disabled and changed every possible setting that would lead to eco mode kicking on, and this little **bl...

Sp07 by • Community Member
  • 2044 Views
  • 16 replies
  • 0 kudos

Can’t access settings

Settings icon is greyed out/unresponsive with “ ! “I’ve done 10 second reset. all other suggestions require me to access settings.

Google nest for thermostat is horrible

My phone app for my nest thermostat stopped connecting. The people who installed it came and tried to fix it and I have spent hours and hours on the phone with Google tech-support. No one has been able to help. Finally, after numerous emails, they co...

Bjbjazz by • Community Member
  • 180 Views
  • 1 replies
  • 0 kudos
to vote
Labels