cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

Nest 3 thermostat does not see my wi-fi

I have 4 identical 3rd gen thermostats all on the same wi-fi network and all installed at the same time about 2 years ago.Three of the four thermostats work perfectly and I can control them from my Android Pixel 7 Pro phone and from my desktop. The 4...

ams228 by Community Member
  • 99 Views
  • 5 replies
  • 0 kudos

W5 error and no wifi connection

Hi, my 14 month old Nest Learning Thermostat in the UK has lost wifi connection and is showing the W5 error. All trouble shooting tried but problem not solved. I read many people have the same W5 issues. I am having it for the second time. Last time ...

MarkCh by Community Member
  • 99 Views
  • 2 replies
  • 0 kudos

My Nest thermostat keeps overwriting my scheduled settings.

my nest thermostat keeps overwriting my preset schedule. It’ll come on at the preset time, but then shut off a few minutes later, and switches it to Eco. I’ve spoken to someone on the phone who helped me with this issue in the past, but now there is ...

Gladysr53 by Community Member
  • 87 Views
  • 3 replies
  • 0 kudos

Return Label request

Return Label request (RMA)I am ready to return the replacement thermostat as I already installed the new one

Nest thermostat is off by 1.5-2c

Hello,I installed a 3rd gen Nest UK thermostat only to find out it's common practice for them to read wrongly compared to another thermostat. I installed my new one right next to my old one and it reads 22c when the other one reads 20-20.5. So I read...

Stuie1982 by Community Member
  • 40 Views
  • 0 replies
  • 0 kudos

Nest continues to turn on Auto Schedule

Hello, Hello, our Gen 3 Nest continues to go back to Auto Schedule despite us turning this feature off repeatedly in the app as well as manually deleting the learning schedule it has accrued. The only thing I can think of is that we live in a more re...

Jmo521 by Community Member
  • 47 Views
  • 1 replies
  • 0 kudos

Heat Cool lock range

I see lots of posts going back years about the inability to set a lock range in heat/cool mode, which is an essential feature for rental home use. It would seem like a simple feature to add, but for some reason it has never been implemented. Can some...

U722580 by Community Member
  • 93 Views
  • 3 replies
  • 0 kudos

Heat Link won't startup boiler

Hi,My Nest thermostat has been in perfect condition for well over ten years. Since it's in my second home in a warm climate region, I don't use it much, except for cold winter nights. When I'm away I usually detach the thermostat from the base. Today...

SalAstro by Community Member
  • 101 Views
  • 2 replies
  • 0 kudos

Help! Google Nest 3rd Generation Thermostat

I am installing a Nest 3rd Generation where I had an older battery powered thermostat. The Wires I have are RC (Black), RH, (Red) Y (Orange), G (Blue), W/E (White). When I go down to my furnace I have a G wire, (Blue) an R wire (Black), a Y wire (Ora...

Dbarfoot by Community Member
  • 80 Views
  • 1 replies
  • 0 kudos
to vote