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My Nest E thermostat will not turn and has a blinking green light

tantraquest619
Community Member

My Nest E thermostat will not turn and has a blinking green light.

Nest thermostat won't turn on and is blinking green.

I have tried unplugging the unit and charging it with a wall plug for over 3 hours but it still won't turn on. 

I also tried restarting the unit by holding it down for 10 and 30 seconds. At 10 seconds I get a single orange light and then goes back to the green blinking light. Is there a hard reset option? 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey tantraquest619,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey tantraquest619,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Eric_B
Community Specialist
Community Specialist

Hey tantraquest619,
It looks like we haven't heard back from you so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day!
Eric