10-13-2021 09:45 AM
My nest thermostat shows its on line but the nest software shows that is offline. What can I do to fix this
11-10-2021 12:27 PM
Hey bwtaylor,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble with the device showing offline, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-16-2021 01:38 PM
Hey bwtaylor,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
11-17-2021 03:06 PM
Hey bwtaylor,
It looks like we haven't heard back from you so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day!
Eric