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My Nest Temperature Control not showing in Neat App

Norhayah
Community Member

Hi 

I just changed my iPhone and noticed that in my Nest App I no longer see the temperature control buttons. Only Home and Away is showing. I have reset the nest thermostat but it is still the same. 
help please? 
thanks 

3 REPLIES 3

Jhonleanmel
Community Specialist
Community Specialist

Hi Norhayah,

 

Thanks for posting and sorry for the delay. 

 

Did you sign in using the same email address that you used to setup your Nest Thermostat?

 

Best,

Mel

Norhayah
Community Member

Hi Mel

 

thnaks for your response. I have since deleted the Google Home app and it works perfectly as it used to do with just my Nest App. Yes I did sign in with my google account but it just would not work. Anyway problem solved now with just the Nest app. Thanks so much for taking the time to reply. Best regards, Norhayah. 

Jhonleanmel
Community Specialist
Community Specialist

Hey there Norhayah, 

Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 

Best, 
Mel