08-31-2021 02:53 PM
In the last few weeks, my Nest thermostat suddenly could not be charged on the base. But I can still charge it using a USB cable.
My model is a 2nd generation leaning thermostat and is powered by an adaptor and a USB cable.
The "power" reading from technical info is like this:
Battery: 3.795V (this figure dropping with the time on the base)
Vusb: 5.06 V
Vin: 0.00V
Lin: 100mA(c)
I tried several remedies found from internet hoping to revive it, but all failed. They include: making sure the cable securely plugged in the adapter (this is evident from Vusb reading) ; reset the thermostat; using another adapter (when I used another adapter, the red light was flashing while the model went offline.)
Would anyone here kindly give me any advice? Thanks
Answered! Go to the Recommended Answer.
09-03-2021 09:56 AM
I had communication with the help line. The person who helped told me that I need a new one.
09-01-2021 06:15 AM
I am having the same problem. Mine started last week. I have had it now for about 4 - 5 years and now it needs to be charged twice a day.
09-03-2021 09:56 AM
I had communication with the help line. The person who helped told me that I need a new one.
09-10-2021 10:16 AM
Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.
Have a great day.
Garrett DS
09-07-2021 07:03 PM
I'm having the same problem suddenly. This sounds suspicious to me. I by a $200 thermostat that only lasts for 5 years but a $30 programmable thermostat will last forever. Ridiculous!