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My learning Thermostat Turns On and Off in a Short Period?

almizraqmohamme
Community Member

I bought a Nest Learning Thermostat and a sensor because I wanted to have more control my daughter's room temperature. I install it them, and the thermostat worked fine for a few days. Then, the compressor started to turn on and off within minutes. At the beginning, I thought it was from the A/C, but I installed my old thermostat. It A/C was fine. I installed Nest thermostat again, and it worked fine for a day. Then, the problem came back again, and my apartment became humid, the cooling was very slow. I contacted the support team, but they couldn’t help me. I was told that the problem is because I don’t have a c wire, and I don’t have access to the HVAC system to connect a c wire or a power connector because I live in an apartment. I tried to return what I bought, but I couldn’t because I use one of the rebate websites. Is there any other solution? Can I connect the heat wire to the c terminal in the summer?

4 REPLIES 4

almizraqmohamme
Community Member

Any suggestions?

Jake
Community Specialist
Community Specialist

Hey almizraqmohamme,

 

Apologies for the late response. I wanted to follow up and ensure you are good to go. Please let me know if you are still having trouble with the device, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

almizraqmohamme
Community Member

Thank you. I solve the problem by connecting a C wire. It’s working fine.

Jake
Community Specialist
Community Specialist

Hey almizraqmohamme,

 

Glad to hear you got the issue resolved. With that being the case, I will be locking the thread at this time. If you run into any questions from here, please feel free to create a new post at any time. 

 

Best regards,

Jake