My nest thermostat e does not power up after installation

[rgaila]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 Original Poster: Weldon Hehr 

I have reinstalled my old thermostat and it works fine.

[rgaila]

Hi Weldon, 

Sorry to hear about your seemingly dead Nest! I understand how inconvenient that can be for your home. Let's see what's going on with your thermostat. 

Here's a guide with possible solutions as to why your thermostat may not be turning on. Typically, if the thermostat is unable to turn on, it usually means that there isn't a consistent power supply (its batteries are low) or incorrect wiring. However, if the reason is not included on this list, we strongly suggest a Nest Pro come out and take a look. 

Hope this helps! Let us know if you have any other questions for us. 

-From Ai, Community Specialist.

[Bilboq998]

I need air, i've checked the breaker it is on, but NO life at wall unit!

[MelbaDT]

Hey Bilboq998, 

Sorry for the delayed response here but thanks for reaching out. 

What type of Nest thermostat do you have? When did it stop working? Also when you said there is no life at all, is the display not powering on? 

Tell me more so I could check on it further. 

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — how's it going? Still need our help?

Best, 

Melba

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba