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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4518 Views
  • 0 replies
  • 5 kudos

3rd Gen Thermostat battery failure

Hi,Recently my 3rd gen thermostat has not been holding a charge (at first the WiFi stopped working, then it fell into a cycle of constantly restarting), either when connected to the base or when charged by USB overnight. After these issues presented,...

ADW1 by Community Member
  • 597 Views
  • 6 replies
  • 1 kudos

House not heating beyond 52

We are away from the house. App shows house temp is 52. Have had 2 low temp warnings with auto turn on. App shows furnace response to turning on for setting of 70, with slow movement of fan icon. However, no matter how long furnace runs, temp will no...

rsfridie by Community Member
  • 309 Views
  • 6 replies
  • 0 kudos

Power connector for nest thermostat

I have the power connector installed but when I try to do the power connector test it always says it can’t be done at this time. Try again later. I get this message even when heat is not running.

Fan won’t shut off

This is the second best I have installed and am having same issue so thinking it could be a setting that I am missing. When thermostat is off, blower continues to run. How can I fix?

Jenjenv by Community Member
  • 393 Views
  • 3 replies
  • 0 kudos

Nest thermostat and Alexa

Why is it not possible to control Nest thermostat from Alexa anymore. It used to be fine till Google bought Nest and now I may as well talk to the wallpaper. Ive tried everything so if there isn’t a solution I’ll have to get rid of the thermostat

Ajt8888 by Community Member
  • 302 Views
  • 5 replies
  • 0 kudos

Confused about W2 eire

Gas forced air furnace and cooling. I have the model G4CVZ thermostat. My existing wires is R, W, Y , G, C, W2. There is a jumper between RC and R. My issue is there is no place to put the W2 wire on the Nest. Any help appreciated.

Redbluff by Community Member
  • 319 Views
  • 5 replies
  • 0 kudos

Nest Thermostat kicks on AC when it should be heating

Just got a Nest Thermostat hooked it up and in heating mode it keeps kicking on the AC. I have tried several different solutions but nothing is working. Included a pic of the wiring from our previous Thermostat. I had to put the old thermostat back o...

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Compatibility question for Lennox system.

I was wondering if my current system would be compatible with a Nest thermostat. I noticed when opening up the thermostat that alot of wires where present, more then i've seen in the Nest tutorial videos. Let me know what you guys think. (Picture bel...

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Vinny41 by Community Member
  • 246 Views
  • 3 replies
  • 0 kudos
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