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My thermostat screen dead, how to get beck

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: joymon scaria 

Removed and charged

1 REPLY 1

rgaila
Community Specialist
Community Specialist

Hi Joymon, 

 
If your Nest Thermostat won’t turn on, the batteries could have drained or there could be a power issue.
If there’s a power issue, your thermostat’s battery will drain and it will turn off Wi-Fi, the display and other features to preserve battery life.
Before you begin
  • Your thermostat should automatically turn on once it’s connected to your system, and your system is powered up or if you put in new batteries. 
  • During regular use, the screen may turn off if it doesn’t sense motion for a time. It will turn back on when it senses someone is nearby or when someone uses the app to control it.
  • When batteries start to get low, the thermostat will turn off features like Wi-Fi and motion sensing to preserve battery life before it must turn off completely. You might need to tap the right side of the thermostat to wake it up. 
  • If there's a help message on your thermostat or in the app, follow the troubleshooting steps in Troubleshooting Nest thermostat error codes
  • Some systems, including heating-only, cooling-only, zone-controlled, and heat pump systems, require a C wire or the Nest Power Connector. Go to g.co/nest/cwire for details.
also try, 
Remove the batteries and put them back in and 

Replace your batteries 

 
If these steps don’t resolve the problem, you should contact a local Pro. The problem may be caused by an issue with your system.
Thanks
 
-From Arun Kumar S, Bronze Member.