What does this mean? ‘You’ve cooled your home for 24 hours’ in a 12 day period?

[rgaila]

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Original Poster: AKNJ 

I can’t tell if I’m using the Nest efficiently or not.

[rgaila]

Hi AKNJ,

Thanks for reaching out to us and welcome to the community! We're happy to hear that your home is a Nest one. I'm happy to look into this issue for you.

Can you let me know the following?
- Can you send a photo of this message (or a screenshot if it appeared on Google Home) on your thermostat display?
- Which make and model of the Nest Thermostat do you have (Nest Thermostat, E, or Learning)?
- Where did you see this particular message? (e.g., energy history, usage reports, etc.)
- Is your A/C otherwise functional?

I look forward to your reply and hope we can resolve this together.

-From Garret DS, Community Specialist.