Hi @jimchlap,
Thank you very much for contacting our community! I understand the issue you are experiencing with your Nest Thermostat, which is reading 2°C higher than usual. To provide the most helpful information, I would like to ask you a few questions.
- What type of Nest Thermostat do you have?
- When was the thermostat installed?
- When did the issue start?
- Any recent changes to the HVAC system?
- Any recent power outages or power issues?
For the moment, I would like you to perform the following troubleshooting steps:
- If you have a room thermometer please take a photo of that thermometernest to the Nest Thermostat and send us the photo where we can see the difference in each other.
- Go to Settings > Technical Info > Network, find the "Signal strength value," and send me a photo of it.
- Restart the thermostat:
- Nest Learning Thermostat (3rd gen) and Nest Thermostat E:
- On the thermostat’s display, go to Settings > Reset > Restart. The thermostat takes a few moments to restart and boot back up.
- Nest Thermostat (2020) and Nest Learning Thermostat (4th gen):
- On the thermostat’s display, go to Settings > Restart > Restart. The thermostat takes a few moments to restart and boot back up.
- Turn on Sunblock:
-
Home app
- Nest app
- Open the Nest app select the thermostat.
- Go to Settings Nest SenseSunblock.
- If Sunblock is off, turn it on by the slider Off.
Keep me posted.
Best regards.
Eduardo