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Neat thermostat service

Jonnydv2
Community Member

I am away from my condo. Thermostat shows “E3- no power to RC wire”.

neighbor charged the stat battery, but still no AC .  Is there a local Nest service person in Fort Myers Florida?

3 REPLIES 3

MelbaDT
Community Specialist
Community Specialist

Hey Jonnydv2,

 

Sorry to hear about your thermostat and for the delayed response. 

 

Please have your neighbor try the suggested troubleshooting steps here: https://bit.ly/3GUB4Dj If the code persists, you’ll likely need to contact an HVAC professional to check on your HVAC system by checking this link: https://bit.ly/3qXRnHX

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in — how's it going? Have you had the chance to get in touch with a Nest Pro already?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba