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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22040 Views
  • 0 replies
  • 6 kudos

Heat and AC controlled separately

My mother-in-law is considering a Nest thermostat for her 2 floor house…On the main floor, a thermostat controls the heat for that floor and the AC for the whole house.On the second floor, a thermostat controls only the heat for that floor.So the hea...

mc365 by • Community Member
  • 1386 Views
  • 2 replies
  • 0 kudos

Nest thermostat 3rd generation

My nest 3rd generation is no longer powering on. I’ve tried removing from plate and connect to usb charge with no help either. It just keeps flashing red. I even drained the battery completely for days and tried to connect to usb via AC but same resu...

Thermostat / heatlink settings

I dropped my thermostat and it stopped working. I thought a new thermostat without a heatlink. When setting up the new learning thermostat there was an option to select an heatlink, I unfortunately chose the wrong setting, so now it thinks I have a h...

Derekc by • Community Member
  • 1734 Views
  • 11 replies
  • 0 kudos

Connecting to Heatlink

I dropped my thermostat and it stopped working. I thought a new thermostat without a heatlink. When setting up the new learning thermostat there was an option to select an heatlink, I unfortunately chose the wrong setting, so now it thinks I have a h...

Derekc by • Community Member
  • 272 Views
  • 0 replies
  • 0 kudos

Nest Error E288

Our Nest Thermostat was showing error E298. We had never experienced this before. We also received a message that the WIFI was not connected. We looked through everything. We could not find the reason for the error.We called the Heating and Cooling C...

gmohr by • Community Member
  • 447 Views
  • 1 replies
  • 0 kudos

AC condenser shuts off for a second or two occasionally

I have a Nest learning stat that I have noticed on several occasions seems to not send a cooling signal to the AC condenser for a second or two during a cooling operation and then immediately restore the signal.It does not happen every cycle, in fact...

drriet by • Community Member
  • 1243 Views
  • 8 replies
  • 0 kudos

Nest thermostat for Inverter Air Conditioners

Can Nest thermostats work with O'General Inverter Air Conditioners. We have issues as currently we've been told that the inverter technology is not compatible with Nest thermostats & the humidity level have just **bleep** up above 70%. Any suggestion...

Salmao by • Community Member
  • 1257 Views
  • 1 replies
  • 1 kudos
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