Nest 3 comes on when it wants to

[Brownbranch]

I have set the scheduled timer to come on AM and PM only.  Mysteriously, the heat continues to come on in the middle of the day and at 3AM.  How to I get the system to work based on the schedule only?

I am not interested in threshold settings or automatic settings or learning because the flat is quite drafty.

I am at the peak of frustration with the system.  I have followed the step by step instructions to no avail.

Please help

[Roberto3]

Same issue for me….scheduler dos not do what it’s told and keeps heating at 4am! Why?

please just do what the scheduler says.

come back n Nest. Please reply to this thread as these are very costly issues

[Markjosephp]

Hello everyone,

Thank you for reaching out to us and sharing your concerns regarding the heating schedule for your flat. I understand your frustrations with the heating system not adhering to your scheduled timer.

To address this issue, try checking if there are any manual overrides or additional settings that might be conflicting with your schedule. It's also worth ensuring that your thermostat's software is up-to-date. If the problem persists, please check the routines in the Google Home app for any thermostat actions available that trigger the temperature to change unexpectedly. Remove or edit them if needed. Also, disable the Home and Away Assist and the Auto-schedule.

Let us know how it goes.

Regards,
Mark