Nest 3rd Gen Thermostat

[bcpray301]

Prior to being forced (by Google) to migrate to Google Nest, I was able to change settings via ios.  Now can only see/change home away.  Way to go Google.

[RenzJ]

Hi bcpray301,

Thanks for posting here in the Google Nest Community forum. We're sorry for any trouble this may have caused you. Let's see what's going on. You might be in another home structure, you can change your current home by following these steps:

1. Open the Nest app.
2. At the top left, tap Menu.
3. Tap the home you want to switch to.

If you are still not seeing your devices. Please answer the following:

1. Did you use your original email address when you migrated the account, or did you use a different email address?
2. Is there a family member on your account before you migrate it?
3. Try to login with the original account on the Nest app and check if your devices are still attached to it.

I look forward to your response.

Best,

Renz