Nest 3rd generation with multiple problems... Terrible device

[Allen56sefwe]

I have been battling with this Gen 3 Nest Thermostat since I got it.  3 things do not work.

1  Ambient temperature is off by 9 degrees  I have tried everything I can try resetting etc and so on...

2 No display turn on when I am walking by.  Again tried everything and nothing fixes it

3.  It is constantly saying battery low and it is wired correctly 24 volts coming in... It must not be recharging

I have had enough of this terrible thermostat.   Shocked that something this expensive would have so many problems.. Terrible device.   I guess I will throw it in the garbage after I put a new thermostat in it's place

[Brad]

Hey there,

I just wanted to jump in real fast and thank you for your feedback. I am terribly sorry to hear that you haven't had the best experience using your Thermostat! I know I would be feeling quite similar if I was having the same concerns. We definitely care about our users experience, so I hope you don't feel dismissed but I would like to ask you to please feel free to submit your feedback to us. I've put instructions for feedback below.

• Open the Google Home app
• At the top right, tap your account.
• Tap Feedback 
• tap the type of device you'd like to submit feedback for.
• To display available emails, in the "From:" section, tap the arrow on the right. Select your email address.
• In the feedback summary, write a brief description of your issue.
• Be sure to check the box for Screenshot and System logs.
• To submit feedback, at the top right corner, tap Send 

Best regards,

Brad

[Ryan_G]

Hey everyone,

I'd like to jump in here and check if you've seen Brad's response. Let us know if you need more help by replying to this thread.

Thank you for your help, Brad.

Regards,
Ryan 
 

[Ryan_G]

Hey there,

Thanks for being here in the Google Nest Community. 

I'd like to bump in here and make sure that you’ve seen our response.
Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,
Ryan