07-08-2022 05:55 AM
After owning my nest for several years my nest will not hold a charge and disconnects from the internet. I called in we have tried several things including filter on both air conditioner and furnace are clean. I am thinking the battery is just at the end of its life. Can you get a new battery or do i have to purchase a new nest? I have been charging the nest via usb cord . This is a 3rd generation nest theromstat
07-13-2022 12:37 PM
Hi specialomom,
Thanks for reaching out. I'm sorry to hear that you're having issues with your Google Wifi. I'd love to know more about this and I have a few questions:
Looking forward to your response.
Thanks,
Edward
07-16-2022 02:29 PM
Hi specialomom,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
07-18-2022 10:57 AM
Hi specialomom,
Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward