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Nest 3rf gen thermostat wont hold a charge, used USB several timesp

AdriaK
Community Member

I had this nest for about 4-5 years and it was fine. About 3 months ago it started going offline here and there and I was able to charge it with a USB cord and then it worked for a while. Now it will not hold a charge at all, it shows wiring error or connectivity error. It actually just went off-line about three hours ago while we were sleeping and now when I plugged it into the USB, it doesn’t appear to be charging because I am not seeing a blinking green light. Seems to me the actual nest unit is faulty you Please advise. 

1 REPLY 1

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@AdriaK 

How is the Nest wired? Is the a C wire installed?


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