Nest App not working

[RayC77]

My Nest app keeps telling me my thermostat is offline and I cannot adjust anything, but when I check my thermostat, it’s online…..anyone else ever have this issue?  

[SoriaD_]

Hello RayC77,

Thanks for reaching out to our community! I'm happy to help you with your thermostat.

You can find troubleshooting advice on our dedicated troubleshooting page. Head over there and follow the instructions you find. They may answer your question, or you can contact our professional team for further assistance.

Best regards,

Douglas